Issue Purchase Order to Supplier

Once the Purchase Order is approved by the Project Manager, it is issued to the supplier for fulfilment.

Communicate Delivery Timeframes
The Supplier then confirms receipt of the Purchase Order and issues an ETA (Estimated time of Arrival) for product. The ETA describes the likely timeframe for delivery of the project management template product to the designated project location.

Fulfil Purchase Order
The Purchase Order is then processed by the supplier and the product delivered to the project as ordered. The Procurement Manager then reviews the product and identifies and resolves any product issues. The product is then accepted and supplier payment is authorised.

Receive Product
The supplier fulfils the order by delivering the product as defined by the Purchase Order, to the Project Plan.

Review Product
The product is then inspected / reviewed to access whether or not it meets the requirements of the initial Purchase Order. This may involve a physical inspection (in the case of a ‘good’) or a series of interviews (in the case of a ‘service’) to determine that the product was delivered on time, within cost and at the level of quality required.

Resolve Product Issues
If the outcome of the review is that one or many of the requirements set out by the Purchase Order have not been satisfactorily achieved, then an issue is raised by the Procurement Manager. The extent of the problem is then quantified and the impact and severity of the issue is rated. The Project Manager will then lead the resolution of the issue to ensure that it is quickly and appropriately resolved.