Project Manager Identifying Acceptance Criteria

Project Manager Identifying Acceptance Criteria


To ensure that there is a consistent understanding of the term ‘acceptance’ within the project, you should formally define term. We define acceptance as follows:

“Acceptance is defined as gaining agreement from the customer that the deliverables produced by the project meet the criteria defined by the customer”.


List the project milestones and deliverables for which customer acceptance will be sought:

Milestone Deliverable
Name Description Name Description
Financial System Upgraded Implement the project management software package on new hardware and provide access to the internet Software Package installed Implementation of General Ledger (GL), Accounts Payable (AP) and Accounts Receivable (AR) software

Project Planning: Acceptance Milestones Table


Identify the criteria and standards to be met to achieve final customer acceptance for each deliverable.

Deliverable Criteria Standards
Software Package installed System functionality: