Project Manager Identifying Acceptance Criteria
To ensure that there is a consistent understanding of the term ‘acceptance’ within the project, you should formally define term. We define acceptance as follows:
“Acceptance is defined as gaining agreement from the customer that the deliverables produced by the project meet the criteria defined by the customer”.
List the project milestones and deliverables for which customer acceptance will be sought:
|Financial System Upgraded||Implement the project management software package on new hardware and provide access to the internet||Software Package installed||Implementation of General Ledger (GL), Accounts Payable (AP) and Accounts Receivable (AR) software|
Project Planning: Acceptance Milestones Table
Identify the criteria and standards to be met to achieve final customer acceptance for each deliverable.
|Software Package installed||System functionality:|