Quality Control – Online Project tracking Software

Quality Control Plan in Online Project Tracking Software

In addition to undertaking QA to improve deliverable quality, a series of ‘Quality Control’ (QC) techniques may be implemented. QC is defined as the curative steps taken to eliminate any variances in the quality of the deliverable produced from the quality targets set. QC techniques are often undertaken at a detailed level of the project by an internal project resource. Types of techniques used to ‘control’ deliverable quality:

- Peer Reviews: The process of requiring project team members to review each other’s work is known to increase the level of quality of deliverables. It will also enable quality issues to be identified earlier in the Project Execution phase and therefore increase the likelihood of quality issues being resolved earlier
- Deliverable Reviews: Internal project staff may undertake formal planned reviews of deliverables to ensure that they will meet the requirements of the customer
- Documentation Reviews: Similar to deliverable reviews, this process involves the review of all project documentation at regular planned intervals in the project management life cycle
- Stage-Gate Reviews: These are formal reviews at the end of each major project milestone to assess the activities and deliverables completed to date and gain approval from the Project Sponsor to continue to the next project phase.

Identify the QC techniques to be implemented to control the quality of each deliverable on the project. For example:

QC Plan

Peer Reviews
Implement the following Peer Review policy:
- A team leader will be made responsible for each project deliverable
- Each team leader will be assigned a team lead ‘peer’ for peer reviews
- Team leaders will formally review their peer’s deliverables weekly
- Team leaders will document the results of each peer review using a Quality Form and submit to the Project Manager
- The Quality Manager will review the Peer Review process monthly to ensure that weekly peer reviews are being undertaken.
Weekly, throughout project

Stage- Gate Reviews
Implement Stage-Gate reviews:
- At the end of each project phase, a formal Stage-Gate Review will be requested. This review will entail gaining acceptance from the Project Sponsor that the project has achieved its objectives to date and can progress to the next phase of the project
- To initiate a Stage-Gate Review, the Project Manager will complete a Stage-Gate Review Form and submit it to the Project Review Board for assessment and approval.
- At the end of each project milestone